Contact & Community

How Can We Help?

Have a question about an order, website access, product availability, or something you would like to see added to the shop? Send us a message below and Biovella Support will be happy to assist where we can.

1

Product Requests

Looking for a specific product, brand, or beauty supply? Feel free to send us a request. Customer feedback helps guide future sourcing, and special requests may be considered depending on availability.

2

Research Use Only

Applicable Biovella Beauty products are sold strictly for research purposes and are not for human consumption. Biovella Beauty is not a medical provider and does not provide dosing, reconstitution, administration, treatment, or individualized-use guidance. Requests for this type of information are outside our scope and will not be answered.

3

Response Time

Messages are reviewed as quickly as possible. Please allow approximately 24–48 hours for a response from Biovella Support. We’re happy to assist with orders, website access, product availability, and other general customer-service inquiries.

Please Research Before Purchasing

Product purpose, restrictions, and applicable disclaimers are provided throughout our website. Researchers are responsible for reviewing this information and conducting their own independent research before purchasing. Please do not contact Biovella Support for dosing, administration, reconstitution, medical advice, or other human-use guidance, as we cannot provide or respond to these requests.

Contact Biovella Beauty

Send a Message

Have a question, product request, or need assistance with an order? Send a message below and I’ll get back to you as soon as possible.