Contact Information

Questions, concerns, order inquiries, or support requests? We’re happy to help. Biovella Beauty is a small independently operated business, and all messages are personally reviewed and responded to as quickly as possible.
Customer Support Email: therese@biovellabeauty.com Business Information

12400 Wake Union Church Rd.
Suite # 3-31
Wake Forest, NC 27587

Response Time

We aim to respond to all inquiries within 1–2 business days. Response times may be longer during weekends, holidays, promotions, product launches, or periods of high message volume. To help us assist you more efficiently, please include your order number and relevant details when reaching out regarding an order or shipment.

Business Hours

Customer support is generally available Monday through Friday, excluding holidays.

Please note that response times outside normal business hours may be delayed.

By contacting Biovella Beauty, you acknowledge that communications may be retained for customer service, order support, compliance, fraud prevention, and business recordkeeping purposes.